Apartment & Flat Developers

Sheltech (Pvt.) Ltd.

Pioneers in Real Estate & Engineering Excellence

Location

West Panthapath, Dhaka

Established

1988

Completed Projects

220+ Luxury Projects

Verified Business Impact

Zero Lead Leakage & 3.2x Lead Conversion

Sheltech integrated Unova AI Lead Engine with Facebook Lead Ads & WhatsApp to instantly route 100% of high-net-worth inquiries.

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Quantified Operational Results

3.2x

Increase in Lead-to-Site Visit Conversion

< 90 Sec

Average Initial Lead Response Time

100%

Lead Tracking & Audit Trail Compliance

65%

Higher NRB Buyer Engagement via WhatsApp

“In luxury real estate, responding to a lead within 3 minutes instead of 3 hours doubles conversion. Unova Meta Integration guaranteed zero lead leakage for Sheltech.”
Tanvir Ahmed
Head of Sales & Marketing, Sheltech

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The Operational Challenge

With thousands of digital inquiries arriving monthly from Facebook campaigns, NRB expos, and web forms, Sheltech faced critical lead management hurdles: - Sales reps manually imported lead CSVs hours after submission, causing cold response times. - NRB (Non-Resident Bangladeshi) prospects in North America and Europe were missed due to time zone gaps. - Management had no audit trail for untracked phone calls or unassigned leads.

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Unova ERP Solution Executed

Sheltech implemented Unova's **Omnichannel Lead Leakage Prevention Engine**. 1. **Real-time API Sync:** Instant Facebook & Instagram Lead Ad sync into Unova CRM within 2 seconds of form submission. 2. **AI Round-Robin Assignment:** Dynamic lead distribution based on sales officer availability, project specialty, and client budget. 3. **Automated WhatsApp Greeting:** Instant automated WhatsApp brochure dispatch for overseas buyers.

Unova Software Modules Active in this Deployment

✓Lead Leakage Prevention Engine

✓WhatsApp Business Cloud Integration

✓AI Sales Executive Routing

✓Executive BI Analytics

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